Delivery & Returns
As we're currently running on an extremely lean team, orders will be dispatched within about 7 business days of receiving the payment.
Singapore: Flat fee of S$5 per order. Free shipping on orders over S$80
Park N Parcel, locker to locker for all orders - Please email your Pick Up Point, Name, Contact Number to contact@elliesgreenmart.com within 24 hours upon placing the order -- Otherwise the items will be delivered via the default mode.
International shipping: Shipping to countries other than Singapore - contact us for rate.
Employees of National Cancer Centre Singapore and Singapore General Hospital: We provide free delivery to both sites on a bi-weekly basis. Please choose "For NCCS/SGH Staff" upon checkout.
Dear care team of SGH and NCCS, thanks for taking good care of me! ❤❤❤
We aim for full satisfaction but if there is a need to return an item, drop us an email within 48 hours upon receiving your order, and include
- which item you would like to return
- the reason you wish to return
- the date you purchased it
If the item is returned to us in the same condition within 7 working days we will give a full refund (excluding shipping costs). Return postage and packaging will be at your own cost. Please include your name, contact number and email address in the return parcel.